Wal-Mart Layaway
Nov. 26th, 2012 12:22 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
keiramarcosNow, to preface this story I would like to point out that my mother was banned for 24 months from a K-Mart about 16 years ago. She hasn't set foot in a K-Mart since because they hurt her feelings. It's not a big loss I don't even like K-Mart.
Now, my mother put a bunch of stuff on Layaway leading up to Black Friday so all of her stuff would be there when she wanted it on pay day (which was on Friday) and she doesn't like the crowds. So, we go to pick up her layaway and I told her plainly while we were back there she needed to COUNT her items.
Did she listen?
NO. She did not. We get out to the car and the boxes (2) wouldn't fit in the back so I unpack them and count them as I go along. I ask for her receipt and of course she is TWO ITEMS short which total about 134 bucks. I'm going to be honest, I would've gone back in the store for 2 dollars or even 25 cents because Wal-Mart is a big fucking money suck and they don't get one penny from me for nothing.
So, I pack up all the stuff and tell her that she's missing two items and she frowns and looks intense and says. "Well, will you take care of it? I don't want to get banned from this Wal-Mart, it's my favorite." -- OMG. Pause and think about that! My mother has a FAVORITE Wal-Mart -- which by the way there are SEVEN Wal-Marts within fifty miles of her house.
RIGHT.
I haul the stuff back to Layaway and tell them that two items were missing from my mother's boxes of which she should have 3 but was only given two. I know this because the boxes we have labels that mark them 1 of 3 and 3 of 3. We have no 2 of 3. She says there is nothing she can do about it since we left the store and could've removed the items outside.
So, I ask her: "You mean to say that I'm a liar and my mother is a thief." -- REALLY LOUD.
And her eyes get wide. She calls a manager. He comes at a near run which makes me think she must have used her safe word or something. I explain the problem to him and he was like they can't do anything about it... blah blah.
And I said, "How about you take your ass to the back and see if you can't find her missing goddamned box? Can you do that?"
Meanwhile the cashier volunteers to go search for the missing box and leaves (runs away).
I ask, "Are you a real manager or one of those people they pay to be rude to customers until they go away?"
He gets out this little walkie-talkie thing and talks into it for like fifteen seconds but it sounds like code so I have no fucking clue what he's said. I'm pretty sure he used his safe word, too.
The manager comes and I explain my problem and how his assistant manager rolled his fucking eyes at me. And he apologizes for that and suggests that I not use foul language.
And I said, "Look, jerk-off. There is ONE person on this whole planet who can tell me to mind my mouth and she pushed me out of her vagina."
Around that time the cashier returns with the missing box but the manager doesn't see her because he says to me, "Maybe I'll just call the cops and report you for attempting to defraud the store."
And I said, "You do that, little man. In the mean time, you might ask your cashier why she's holding my missing box in her hand."
He turned purple and white and this sickly green color before opening the box to reveal the two missing items. He tapes it back up and hands it to me very carefully where upon he says. "Maybe you ladies can shop elsewhere from now on."
My mother might have whimpered. (The pansy)
And I asked, "So, are you banning me and my mother from your store? Should I tell my entire family, everyone on my facebook, and the general internet at large that I'm not welcome in your store?"
"Oh, no... hmmmm... I just meant to say you might be more comfortable shopping elsewhere. You're welcome to return at any time."
To which I reply, "I don't know if I should -- your assistant manager rolled his eyes at me, your cashier called me a liar, and you threatened to have me arrested after you practically stole 134 bucks from my disabled, elderly mother who lives on a fixed income. You're all a bunch of cunts and if I've learned anything from Game of Throne memes online, I learned there is no cure for being a cunt."
My mother was given a 100 dollar gift card as an apology.
Aside: An hour after we left Wal-Mart, my mother turns to me, punches me in the arm, and says, "I'm not elderly. Fuck you."
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Date: 2012-11-26 06:25 am (UTC)~L
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Date: 2012-11-26 06:30 am (UTC)no subject
Date: 2012-11-26 06:31 am (UTC)I just want to (invisibly)follow you around all day (but not stalkerishly) just so I could see first hand little moments like this!
Only you could walk away from that encounter with all of your stuff, knowledge that you were totally right and a $100 gift card!
You ROCK!
Your mom, however, has a 'favorite' WalMart. This might mean intervention.
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Date: 2012-11-26 06:34 am (UTC)... yet.
I think I'm jealous over the $100 gift card though. That's priceless LOL
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Date: 2012-11-26 07:05 am (UTC)no subject
Date: 2012-11-26 07:10 am (UTC)Dont ever change!
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Date: 2012-11-26 07:20 am (UTC)no subject
Date: 2012-11-26 07:39 am (UTC)waitaminnit
Date: 2012-11-26 12:41 pm (UTC)(still cackling over safe words for the Walmart staff; wonder what they are?)
Re: waitaminnit
Date: 2012-11-26 06:08 pm (UTC)Re: waitaminnit
Date: 2012-11-26 09:16 pm (UTC)no subject
Date: 2012-11-26 07:39 am (UTC)bless you and your mother, from we who have also had our share of infuriating Walmoments. w00T!!!
XD
Date: 2012-11-26 07:53 am (UTC)I explained what happened and he frowned before asking the girl to check the back for another bag. 5 minutes later the girl comes back out with the other bag and the manager apologises to me. I asked him if all customers were told they were obviously lying about an item/s being missing, or was it just me? His eyes went so wide it was hilarious to watch. He turned to the girl and asked if she had said that, and to tell the truth, because he could check the security footage. She said yes and apologised as well.
I just nodded and went to leave when the manager asked if he could do anything in apology. I turned to him and told him to make sure that the girl was more polite, even if it had been a long day and she was tired, it didn't mean when someone politely askes you to check something, that you snap at them. I would've understood it, if I'd been rude and nasty, but I was polite and calm.
In short he gave me a voucher for $50 and said that he'd speak to her about her attitude.
Re: XD
Date: 2012-11-26 12:39 pm (UTC)no subject
Date: 2012-11-26 08:11 am (UTC)you should think about writing ALL your stories up into a little book (like one of those ones that have nice sayings to make you feel better. but don't. that my mum keeps buying. only yours would be better. waaaaay better) so the rest of us socially disabled people could practice. or at least pretend to be awesome while being trod on.
my sister is more like you. she once consoled a friend when their grandmother died with "i know it's sad...but it's not like it was your mother or anything."
*sigh*
she was never corrected as child is the problem...which is good because she is just so friggin fun to have around *grin*
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Date: 2012-11-26 09:30 am (UTC)You had me at ''safe word''
Date: 2012-11-26 12:19 pm (UTC)no subject
Date: 2012-11-26 12:28 pm (UTC)LOL
Date: 2012-11-26 01:05 pm (UTC)Re: LOL
Date: 2012-11-26 10:43 pm (UTC)Robin Hood is one of my favorite Disney movies :)
Love the vid, too
Date: 2012-11-26 12:49 pm (UTC)no subject
Date: 2012-11-26 01:55 pm (UTC)no subject
Date: 2012-11-26 02:49 pm (UTC)P.S. Your mother must have been in some serious shock at almost being banned from her favorite Wal-mart to be so mild about being called elderly. ;D
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Date: 2012-11-26 03:17 pm (UTC)About your Mom... She must notice, that the ederly part was only for her not to be banned and gifted with the card!
My mother would punch me too, she don't use the discounts for be over 60 years old because "She is not OLD YET"
but there is a lot of very good discount and she is retired! And the people of the cinema don't know her, but can sell her the ticket with a 50% discount for her... So i can't understand her!
I think the ederly part is like a weapon, you can use it, when need it !
And yay for more sisters in arms against supermarkets!
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Date: 2012-11-26 06:18 pm (UTC)no subject
Date: 2012-11-26 07:23 pm (UTC)no subject
Date: 2012-11-26 03:55 pm (UTC)/is Ded from laughing
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Date: 2012-11-26 03:57 pm (UTC)no subject
Date: 2012-11-26 05:49 pm (UTC)no subject
Date: 2012-11-26 06:18 pm (UTC)no subject
Date: 2012-11-26 07:24 pm (UTC)I totally feel for your mother, too. I had a similar (recent) trauma, myself. My husband and I are currently in KY, and we'd gone to Huddle House for waffles. Turns out their senior discount starts at 55. Fifty-five!!! Now, I'm close, I'll admit, but damn! I never saw a senior discount for that low of an age. It changed my worldview!! *sigh* Anyway, I feel for your mom. I can't believe you called her that word - right in front of her! *snicker*
Anyway, I love these posts, so thanks for making my day. :)
<333
Anna
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Date: 2012-11-26 07:38 pm (UTC)LOL.
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Date: 2012-11-26 08:43 pm (UTC)no subject
Date: 2012-11-26 10:09 pm (UTC)BTW: Have I told you lately how awesome your Mother is!
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Date: 2012-11-26 11:58 pm (UTC)no subject
Date: 2012-11-27 03:17 am (UTC)I'm 62 and at 50 I decided I was too old. And I am, damnit. I'm too old to do anything I don't want to do. Love getting to use old as an excuse to get out of things. So, elderly is just another word for old. *g*
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Date: 2012-11-27 04:00 am (UTC)Of course now she really is a little old lady who is starting to miss on a couple of cylinders, but hell, we all come to that.
If we live long enough.
And we're female.
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Date: 2012-11-27 04:15 am (UTC)no subject
Date: 2012-11-27 04:39 am (UTC)no subject
Date: 2012-11-27 04:26 am (UTC)no subject
Date: 2012-11-27 06:02 am (UTC)no subject
Date: 2012-11-27 06:07 am (UTC)no subject
Date: 2012-11-27 01:22 pm (UTC)And do you realize how much it hurts to laugh this hard with pneumonia? *rubs chest* But... I click on your post knowing it'd probably be damn funny and awesome and I wasn't disappointed.
Good for you - Fight the Wal-Mart Oppressor Cunts! (should totally be a bumper sticker)
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Date: 2012-11-27 07:38 pm (UTC)no subject
Date: 2012-11-27 10:57 pm (UTC)no subject
Date: 2012-11-28 03:34 am (UTC)Drag em out and beat em Keira! Walmart sucks anyway!
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Date: 2012-11-28 01:50 pm (UTC)That was amazing! I'd have done the same thing, but I doubt I would have thought of all the awesome things you said!
You may have just hoisted yourself to hero status in my eyes :-D anyone who doesn't take shit from a big box store deserves all the respect!
I hate how they think they can push people around and belittle them just because they're a big name company. Well we've got news for them, right :)
You really are awesome! ♥
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Date: 2012-12-02 06:22 pm (UTC)It does make me very sad though to think how that store treats all the other customers who don't have a you to stand up for them - just refuse them any help outright because they "could be lying", and if they dare to insist threaten to call the cops on them and ban them from the store. If three employees in a row including a 'proper' manager acted this way, it's obviously SOP, and it probably works for them with everyone else. That store doesn't deserve to be anyone's favorite.